LG's Smart Diagnosis is a fast and easy way to troubleshoot issues. Simply call the LG Customer Service Helpline and place the phone on the appliance. The appliance then communicates with a computer that produces a diagnosis within seconds and provides an immediate solution.LG's Range of ConvertiblePLUS Refrigerators ensure that you maximize on your food storage and relish the fresh fruits and vegetables as if you got it straight from the farm. The appliance then communicates with a computer that produces a diagnosis within seconds and provides an immediate solution MOIST ‘N’ FRESH is an innovative lattice-patterned box cover which maintains the moisture at the optimal level. Auto Smart Connect is a technology that helps connect your refrigerator to home inverter. LG Refrigerators come with specialized Toughened Glass Shelves that are meant to carry heavy load without any spillage.